Accounts

Every account with Olive View FCU starts with a savings account. Savings, checking, holiday savings, CDs, IRAs, and loans are all under the same Member Account Number. When opening your account with us, we only require a minimum of $5.00 deposit to start. This $5.00 deposit remains on hold in your account until you close the account completely with us.

• No monthly service fee
• Earn dividends (see our rates sheet for current APR%)
• Free Online & Mobile Banking
• E-statements available (Learn how to enroll)
• Can be used as overdraft protection for the checking account

Checking accounts are optional, FREE and require a $0.00 minimum balance. There is no monthly service fee. Debit cards are issued for accounts that have a form of direct deposit in the minimum monthly amount of $200.00. LA County Employees have the option to set up a payroll deduction (portion of their check) directly with thier account at the Credit Union checking account

• Free Online & Mobile Banking
• Overdraft protection with Savings funds (subject to available funds)
• Visa Debit/ATM card available by mail (no temporary cards available)
• Checks per request (call for pricing); FREE check for 55+ Members
• ATM Locater to see ATMs that are free of charge
• E-statements available
• Account is subject to fees. Please see our current Fee Schedule

Encourage your young ones to start saving early and do well in school! The "Baby Olives" Program is for elementary through high school students. Children can have a checking and savings account.

Baby Olives can earn $2.00 for every "A" grade on a report card (up to $10.00 per report card).

Visa Debit/ATM cards are available for accounts with a parent/legal guardian as a joint account holder. The VISA Debit/ATM cards must have direct deposit going to the priary account or set up a deposit to this account. We can also set smaller spending limits per the parent/legal guardians's request. *Please contact our office for more information about age restrictions.

Please bring sutdent IDs when opening accounts and original Social Security card.

Help save for the holiday season! Every year the balance of this savings is transferred back to the primary savings account on November 1st/First business day of November, so funds are available to you for the holidays. See our current rate sheet for current dividends.

For the savers out there, we offer CDs that earn a higher APR% then our primary savings and our Holiday Club Savings. These types of savings are locked at the term of your choice (6, 12, 24, or 36 months) & require a minimum balance of $1000.00. Once they mature, you have 10 days to make any changes to it before it renews at the same term for the current APR% at that time. There is an early withdrawal penalty fee of 90 days dividends earned. View Rates.

We offer Roth, Traditional, & Educational IRAs at 2.00% APR for retirement savings. For more information on IRAs, please consult your tax or financial advisor. Please visit the IRS website (www.irs.gov) for general information.

Olive View FCU is federally insured by the NCUA (Nationsal Credit Union Adminstration). As our member, you do not need to apply for share insurance coverage as it's provided automatically when you become a member. The Share Insurance Fund insures individual accotuns up to $250,000, and a members's interest in all joint accounts combined up to $250,000. The Share Insurance Fund also seperately protects IRA accounts up to $250,000. For more information, please review the NCUA's Share Insurance Coverage information.

Visa Debit/ATM Card: (888) 241-2440
Visa Credit Card: (800) 237-6211 (Main Phone Number)

There are many different types of fraud out there and we would like to provide a few examples. Always remember not to provide your card information to just anyone or any site.

DEBIT CARD FRAUD

We have a company that monitors all transactions on your card to help keep your money safe. They will try contacting you in regards to the charges they have flagged as suspicious and block your card. Another reason to make sure that we have your updated contact information. Please note that if you are unsure if the fraud alert is accurate, you can always contact our office during business hours for confirmation or call the VISA DEBIT CARD number above. Scammers are always finding new ways to get information but don’t worry, the fraud department attempts to notice suspicious activity on your debit card account and will temporarily block your card until you contact them back to confirm or deny the charges.

ONLINE PURCHASES/FRAUD

In regards to online purchases, there are secured sites that have a lock symbol by the website address, unsecured ones usually will not have that symbol. When purchasing items online or signing up for anything, please read the fine print and watch out for subscriptions. If you are unsure of certain charges, please contact us for assistance. Subscriptions are not fraud.

PHONE CALLS/TEXTING FRAUD

Text messaging is another form of fraud. We offer fraud alert text messages for the Visa Credit Card only. Phone calls are a common form of phishing for information. For example, the IRS and Social Security Administration contact you in writing, not by phone. Once again, if you are unsure if any message, phone call, or alert is true, please contact your financial institution or the company directly. For our cards after hours, please use the numbers listed above.

EMAIL FRAUD

Phishing emails are another way of tricking members into sending their personal information to fraudulent companies. We offer Adobe Sign to send documents with confidential information securely. Forms are sent upon request and please remember to verify current emails when requesting documents to be sent to you.

ATM FRAUD

ATM fraud happens in many different forms, for example there could be card readers where the card is swiped to pull the information off of the card. There are WIFIs that can pull card information if you are in certain area. Cameras can be used to see card information. Please use our ATM locater for the correct ones to use so that you are not going to a non-secure ATM.

TRAVEL NOTIFICATION

If traveling out of state or the country, please notify us and any other financial institutions you may have with the location of the trip and the dates, so that the card is not blocked when traveling.

With all the new fraud out there, remember to check your account regularly. We make it easy with online banking and the mobile application. If there are charges that you don’t recognize and have not been contacted by the fraud department, feel free to contact our office for assistance. We are here to help our members and the best way to keep your account secure is by checking your statements regularly and being aware of where your card information is being entered.

DISPUTES/FRAUDULENT TRANSACTIONS

**KNOW THE DIFFERENCE BETWEEN FRAUD OR DISPUTES**

For disputes, when contacting the merchant please ask the following questions and retain records of communication as we will need you to provide them to us:

1. What, specifically was purchased? (i.e. date, product type)
2. When was the product scheduled to arrive or service be provided?
3. Were services cancelled? If so, when?
4. What was the reason for the cancellation?
5. Date you contacted the company by phone or email, name of representative and tracking number if possible.